Use the care guidance for your exact solid surface product and finish. Routine cleaning and protection from heat and sharp tools help preserve the appearance; refinishing should match the surrounding surface.

Daily cleaning

Clean with a suitable mild detergent and water, rinse residues and dry with a soft cloth. Address spills promptly. Check the product guidance before using a stronger cleaner, disinfectant or abrasive pad.

Avoid damage

Use cutting boards and suitable trivets. Lift heavy objects rather than dragging them and keep grit away from the surface. Follow appliance instructions for continuous heat and required clearances.

Stains and difficult marks

Identify the substance and use the manufacturer-approved method. Do not mix cleaning chemicals or use an improvised aggressive solvent treatment. Test compatibility as directed in the product care guidance.

Scratches and refinishing

Many light surface scratches can be removed by controlled sanding and refinishing. An isolated spot treatment can leave a different sheen or uneven area. Refinishing solid surface does not normally require applying a new acrylic coating; do not add an unapproved coating or assume it preserves the warranty.

When to call a fabricator

Seek an assessment for deep chips, cracks, burns, recurring joint failure or damage to patterned finishes. Repair outcome depends on the material, damage and access. Keep the product colour code, installation records and spare material where practical.

See scratch prevention and repair and service-life planning. Contact KSTONE with your specification and drawings for product-specific guidance.